Cancellation Policy
Seekhoapp has both mode of payments, One time payments and subscriptions. Payment once made cannot be cancelled on the platform, however we do provide 7 day money back guarantee, in case a customer is not satisfied with the offering.
To avail a cancellation in 7 day please contact us on email ( support@seekhoapp.com) along with your phone number from which you have signed up on Seekho app.
For Subscriptions on Seekho, you can cancel the subscription from the platform you have made payment. Generally the option to cancel can be found at 'Payments and Subscriptions' tab of respective payment method. If you cancel your subscription, the subscription for subsequent time intervals will be cancelled but current time interval subscription will continue.
Payments done using referral codes will not be refunded irrespective of time from payment.
Once you reach out to your Customer care, they will revert back to you within 7 business days. Our customer care representatives shall connect with you to understand the issue and as per their discretion shall refund the amount. Amount once refunded shall reach to the respective payment method in 7 business days.
Note:
- For the users coming paying through referral coupon, payment will not be refunded.
- Amount once refunded will take 7 business days to reflect in your account, the delay will be from Bank side. If after 7 days you didn't receive the amount, reach out to us at support@seekhoapp.com along with your phone number from which you have signed up on Seekho app
